Instead swallow your pride and try to see things from the customers point of view. This may give you some insight into areas of your business that could be improved. Be genuine, courteous, and empathetic. You never know what kind of day someone is having. When a customer leaves a negative review, it could have simply been the straw that broke the camels back, and so they are taking it out on you. By showing genuine care and concern, and responding with a courteous and empathetic demeanor, you can deescalate the situation and even turn it around.   Always try to resolve. Always try to find a solution. Most of the time your customer will tell you what they want. Try to make it right! This demonstrates your willingness to go above and beyond for your customers and your exemplary customer service. Which makes others want to do business with you.

Make this adorable little owl in moments! Use a pine cone for the body, acorn cups for the eyes and feet, paper or cardboard for wings and a beak, and a feather as an embellishment. Googly eyes make the perfect finishing touch. Owls also make a fantastic theme for Halloween. Check out this project for making owls from small pumpkins – wonderful if you don’t like getting too messy with pumpkin carving! This DIY photo frame is super-simple. Purchase or make a plain wooden frame , then glue acorns around it until the wood is completely covered. Glue them in rows for a neat finish, or opt for an abstract look by gluing them on randomly – either will look amazing. You could also add baby pine cones, dried twigs and other natural items for variety.

But it still requires adequate aeration for best performance. Warranty means a lot to you as the buyer, that is why you must consider it. While it is true that tankless water heaters rarely run into problems, you need the assurance. So that in a case of something you are on the safe side. Some manufacturing companies offer a longer warranty period than others. This can range from 4 to 5 years depending on brand. Also, some manufacturers offer after-sale installation. This helps in covering some installation and repair costs. This is a special advantage especially if you opt for the gas-fuelled tankless units. This is since they are cheaper to install and to maintain. Tankless water heaters last longer than the conventional models. A good one may serve you for over 2 decades.

Especially the hot water side, those rubber seats get hard as a rock and literally, break into pieces when trying to remove them. For the most part getting them out is a relatively straight-forward task, but installing the new ones can be tricky at times. You have to drop the springs into a small recess inside the faucet followed by the rubber seat which also has to sit over the spring and into the recess. Often if there’s water sitting in the faucet, the rubber seat ends up floating up and out of the recess. A good tip is to remove all the sitting water via a sponge or straw so this problem is avoided.I usually, will thread the rubber seat followed by the spring onto a thin blade screwdriver and use it as a guide to lower them into the recess inside the faucet. This has been the way I’ve been doing it ever since I can recall, but recently I found this tool in one of my supplier’s catalogs called a Purge-N-Set tool for seats and springs. Needless to say, besides being a tool geek and curious I had to order one and check it out. Well, I’m happy to say it works really well and for those of you who are having trouble removing and re-installing seats and springs in your Delta faucets, you might want to check it out. You can purchase a Purge-N-Set tool at few online retailers and if you want to see it in action check out the video below where I demonstrate just how it performs. As always if you have any questions on Delta faucet repairs, you can e-mail me at Roselle IL 60172 You’ll also find me on Face-Book, Twitter.

A tee used as a fitting for a soil pipe; designed with a slight curve in the 90° transition so as to channel flow from a branch line toward the direction of the main flow. Scald Guard: A valve designed to prevent extreme water temperature changes through pressure balance technology. When there is a drop in hot or cold water pressure, the scald-guard valve shifts back and forth behind the shower handle to compensate for the sudden change. This valve maintains a constant water temperature to help give you and your family a safe and enjoyable bathing experience. Scale: A thin coating or layer, usually calcium on the bottom of a tank or interior parts that may prevent heat transfer. Schedule: Numbers assigned to different wall thicknesses of pipe (e.g. sch 40). Sediment: The substance that settles on the bottom of a water tank. Also known as lime.

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